Privacy Policy
This Privacy Policy explains how La Robe Fashion collects, uses, and protects your personal information when you visit our website or make a purchase. We value your trust and are committed to keeping your data safe, transparent, and secure.
This policy applies to larobefashion.com and all services offered through our website.
1. Information We Collect
We only collect information that is necessary to process your order, improve your shopping experience, or provide customer support.
Information you provide to us:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely through our payment partners; we do not store full card numbers)
Information collected automatically:
- IP address
- Browser type and device information
- Pages viewed and time spent on the site
- Cookies to help keep your cart active and improve site performance
2. How We Use Your Information
We use your information only for the following purposes:
- To process and deliver your order
- To contact you regarding your purchase or support request
- To send order confirmations and shipping updates
- To improve website performance and customer experience
- To detect and prevent fraud or misuse of our website
We do not sell, trade, or rent your personal information to any third parties.
3. Payment Security
All payments made on larobefashion.com are processed through trusted, secure payment providers. We do not store or have access to your full payment card information.
4. Cookies & Tracking
Cookies help our website function smoothly and allow you to stay logged in, keep items in your cart, and receive relevant content.
You may disable cookies through your browser settings, but some features of the website may not work properly.
5. Sharing of Information
We only share your data with trusted partners when needed to complete your order or operate our website:
- Shipping carriers (to deliver your package)
- Payment processors (to complete secure transactions)
- Website hosting and analytics providers
These partners are required to keep your information secure and use it only for the services they provide to us.
6. Data Retention
We keep your information only for as long as necessary:
- Order records: kept for legal and tax purposes
- Customer accounts: kept until you request deletion
- Website analytics data: stored for website improvement only
You may request deletion of your personal information at any time.
7. Your Rights
As an EU customer, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to certain uses of your data
- Request a copy of your data
To exercise any of these rights, email us at support@larobefashion.com.
8. Children’s Privacy
Our website is not intended for children under 16. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect improvements or legal requirements. Any changes will be posted on this page with the updated date.
10. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
Store Name: La Robe Fashion
Grote Noord 56R, 1621 KK Hoorn, Netherlands
Email: support@larobefashion.com
Phone: +31 6 81647412
Business Hours: Our customer service hours
are from 12:00 PM – 5:30 PM (Sunday – Monday)
and 10:00 AM – 5:30 PM on
Tuesday to Saturday (GMT-05:00) EST.
Order Cut-off Time: 5:00 PM (GMT+01:00)