Shipping Policy
This Shipping Policy explains how and when orders from La Robe Fashion are processed, shipped, and delivered. Our goal is to provide clear, transparent, and reliable information so customers can shop with full confidence, whether they visit us in-store or online.
Shipping Location
At this moment, we ship exclusively within: The Netherlands
We do not offer international shipping at this time.
If our delivery areas expand in the future, we will update this page immediately.
Order Cut-Off Time
Based on our operating hours, our official order cut-off time is:
5:00 PM (GMT+01:00) – Amsterdam Timezone
Orders placed after 17:00 will be processed on the next business day.
This helps us ensure accurate order preparation, careful packaging, and timely dispatch.
Order Processing Time
All orders are processed within 0–1 business days after successful payment.
Orders placed on weekends or national public holidays will be processed on the next working day.
If we are experiencing unusually high order volume, processing may take slightly longer.
In such cases, customers will be notified by email.
Once your order has been prepared and shipped, you will receive a shipping confirmation email that includes your tracking details.
Estimated Delivery Time
Standard delivery within the Netherlands typically takes:
2–3 business days after dispatch
Delivery time may vary depending on:
Carrier workload
Weather conditions
Your exact location
Seasonal traffic (Holidays, Sale seasons, etc.)
We always work to ensure your order arrives as quickly and safely as possible.
Shipping Cost
We offer free shipping promotions from time to time.
When active, these will be shown clearly on our website.
Outside of promotional periods, shipping fees are calculated at checkout based on:
Delivery address
Package weight
Package size
There are no hidden fees added at checkout.
Tax Information
All prices shown on our website include VAT.
Customers in the Netherlands will not be charged any additional taxes, customs fees, or handling charges upon receiving their order.
Order Tracking
Once your order has been dispatched, you will receive:
A shipping confirmation email
Courier details
A tracking link
This link allows you to monitor your parcel throughout the entire delivery process until it reaches your doorstep.
Packaging & Handling
At La Robe Fashion, your order is carefully prepared to ensure it arrives in perfect condition.
We use secure, durable packaging to protect your clothing items during transit.
Every order is checked and sealed by our quality control team before shipping.
Damaged or Lost Packages
If your order arrives:
Damaged
Incomplete
Or does not arrive within the expected delivery timeframe
Please contact us immediately at:
Include your:
Order number
Full name
Clear photos (if damaged)
We will investigate the issue with the carrier and arrange a replacement or refund when appropriate.
Incorrect Address or Failed Delivery
Please ensure all shipping details entered at checkout are correct.
If a parcel cannot be delivered due to an incorrect or incomplete address:
The carrier may return it to us
We will contact you to arrange reshipment
Additional shipping fees may apply
La Robe Fashion cannot be held responsible for delivery failures caused by incorrect information provided by the customer.
Late or Missing Deliveries
If your parcel is taking longer than expected:
Check your tracking email
Contact the carrier for updated status
If the issue is not resolved, contact us and we will help immediately
We are always here to support you until your order arrives safely.
Visit Our Store
If you prefer to explore our styles in person, you are welcome to visit our boutique:
La Robe Fashion
Grote Noord 56R, 1621 KK Hoorn, Netherlands
Our team is happy to help with sizing, styling, and product recommendations.
Contact Information
Store Name: La Robe Fashion
Address: Grote Noord 56R, 1621 KK Hoorn, Netherlands
Phone: +31 6 81647412
Email: support@larobefashion.com