Terms of Service
Welcome to La Robe Fashion. These Terms of Service explain how you may use our website and purchase products from us. By accessing larobefashion.com, you agree to follow these terms. Please read them carefully before placing an order.
These terms apply to all visitors, customers, and users of our website.
1. Company Information
La Robe Fashion
Grote Noord 56R
1621 KK Hoorn, Netherlands
Email: support@larobefashion.com
Phone: +31 6 81647412
2. Use of Our Website
- You agree not to use our website for any illegal or harmful activities.
- All product information, images, and descriptions are provided to help you shop confidently.
- You may not copy or misuse any content from our website without permission.
3. Product Information
We do our best to provide accurate product descriptions, measurements, colors, and photos. However, small variations may occur due to lighting, screen settings, or manufacturing differences.
If you have questions about an item, our support team is happy to help before you order.
4. Pricing & Payments
- All prices on our website are listed in euros (€).
- Payment must be made in full at checkout before your order is processed.
- We use trusted, secure payment partners to protect your payment information.
- Prices may change, but confirmed orders will not be affected.
5. Orders & Shipping
- Once an order is placed, you will receive an order confirmation email.
- Please ensure your delivery details are accurate to avoid delays.
- Shipping times and costs are listed on our Shipping Policy page.
- If an item becomes unavailable, we will contact you immediately with a solution.
6. Returns & Refunds
You may return eligible items within 14 days of delivery according to EU consumer guidelines. Full details can be found on our Returns & Refund Policy page.
7. Exchanges
If you want an exchange for a different size or replacement, please contact us before sending the item back. Exchanges are subject to stock availability.
8. Cancellations
- Before shipping: You may cancel your order by contacting us.
- After shipping: You may follow the return process once the order arrives.
9. Accuracy of Billing & Account Information
You agree to provide accurate and up-to-date information for your account, orders, and delivery details. Incorrect addresses may result in delays or failed delivery.
10. Third-Party Services
We may use trusted third-party services for payments, shipping, analytics, and website functionality. These partners are responsible for keeping your information secure.
We are not responsible for the content or policies of third-party websites.
11. Intellectual Property
All content on larobefashion.com, including text, photos, designs, and logos, belongs to La Robe Fashion. You may not copy or reuse any content without permission.
12. Limitation of Liability
We are not responsible for delays, technical issues, or events beyond our control such as courier delays. This does not affect your statutory rights under EU law.
13. Privacy & Data Protection
All personal information is handled according to our Privacy Policy and GDPR guidelines.
14. Changes to Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated date.
15. Contact Us
If you have any questions about these Terms of Service, please contact us:
Store Name: La Robe Fashion
Grote Noord 56R, 1621 KK Hoorn, Netherlands
Email: support@larobefashion.com
Phone: +31 6 81647412
Business Hours: Our customer service hours
are from 12:00 PM – 5:30 PM (Sunday – Monday)
and 10:00 AM – 5:30 PM on
Tuesday to Saturday (GMT-05:00) EST.
Order Cut-off Time: 5:00 PM (GMT+01:00)